99% of consumers have used the internet to find information about a local business in the last year. Reviews are crucial to the success of a local business. So how do you get more of them, and why should they be managed?
fwdReviews generates new reviews from your happy customers, protects you from negative reviews, and keeps your business connected and responsive to all of your customers.
of consumers use the internet to find information about local businesses more than once a week
of consumers think that reviews older than 3 months aren’t relevant
of consumers say they’re not likely to use a business that doesn’t respond to reviews at a
of consumers say they’re more likely to use a business that responds to all reviews—positive and negative
How your business interacts with all reviews —positive and negative— plays a role in your reputation and how consumers perceive your business. People want to interact with other authentic humans. Managing your reviews gives your business the opportunity to extend that human element to your customers and connect with them right where they are (on their smartphones).
A positive reputation online helps customers trust businesses, converts searchers into leads, and boosts local search rankings.
Schedule a discovery call today to learn how you can harness the power of managed reviews for your business. fwdreviews.com